Terms of service

Last updated: 30 September 2026

These terms cover the Techloch website and purchases from our store. Techloch is operated by TechCove Consulting Pty Ltd, Queensland, Australia. Contact us at sales@techloch.com.au.

Our store and products

Techloch develops 3D-printed accessories for trading card collectors, starting with the Techloch Card Mailer. Read the product description and fit guide before ordering. Toploader dimensions vary between brands, and any bag or seal adds to the outside measurements.

Product renders illustrate the design. Available options, package contents and any dispatch estimate are those stated on the product page when you order. Cards and holders shown in images are not included unless the listing expressly says otherwise. Fine layer lines are characteristic of 3D printing, but this does not excuse a fault or a product that fails to match its description.

Launch-list sign-ups

Joining our launch list requests product news. It does not place an order, take payment, reserve stock or guarantee a launch date. You can unsubscribe using the link in a marketing email.

Orders, prices and payment

Prices are shown in Australian dollars. Applicable taxes and delivery charges are shown before you pay. Payments use the methods available in Shopify checkout. Please provide accurate contact and delivery details.

If an item cannot be supplied, or an error affects your order, we will contact you to explain the issue and available options. If we cancel a paid order, we will refund the payment. Price changes do not change the amount agreed for an existing order.

Using the Card Mailer

Follow the instructions supplied with your product. Measure your loaded holder before use and do not force a holder into the case. For display, place the base on a level surface and seat the empty lid before placing your toploaded card on the ledge. Remove the card before moving or repacking the display.

The Card Mailer is a case for posting, storing and displaying a toploaded card. It does not guarantee that a card or holder will remain undamaged during handling, postage, storage or display. When posting a card, use suitable outer packaging and a delivery service appropriate to the contents. The Card Mailer does not provide insurance for its contents. Nothing in this statement excludes, restricts or modifies your rights or remedies under the Australian Consumer Law, including any right to compensation for reasonably foreseeable loss or damage.

Delivery, returns and existing orders

Our shipping policy and returns and refunds policy explain delivery, returns and how to contact us about a problem. Updates do not remove rights or promises that applied when an earlier order was placed.

Your consumer rights

Australian Consumer Law provides guarantees that cannot be excluded. Nothing in these terms excludes, restricts or modifies those guarantees or your remedies for goods that are faulty, unsafe, not as described or otherwise fail to meet them.

Using this website

Use the site lawfully and do not interfere with its operation or another person's account. Keep your account access details secure. If you are under 18, have a parent or guardian authorise any purchase.

The Techloch name, designs, text and images belong to us or their respective owners. You may link to our pages. Please seek permission before reusing our content commercially, except where the law permits that use.

Privacy and Shopify

Shopify hosts our store and processes visit and purchase information, including for enhanced services informed by your interactions with other merchants and Shopify. Information is shared with Shopify and service providers in other countries, including the United States. Our privacy policy explains these practices, launch-list subscriptions and your choices. See also Shopify’s Consumer Privacy Policy.

Changes and governing law

We may update these terms and will show the revision date on this page. The terms in effect when an order is placed apply to that order. These terms are governed by the laws of Queensland, Australia, subject to any mandatory rights that apply to you.